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FAQs

All our residences are open for bookings. Simply select the city and residence you’re interested via this page and click the Book Now button to proceed with your reservation.

Should you have any queries, please feel free to fill in this contact form and a member of the team will be in touch shortly.

We know that not everyone’s requirements are the same which is why we offer a variety of contract lengths.

Our contract lengths vary depending on which Nido you’re staying in, so please check the specific webpage of the residence you’re interested in for full details.

When making your online booking, please make sure that you check both the contract length and the cancellation policy before you hit the confirmation button.

The accommodation options vary by Nido location.

Nido Ajuda and Nido Santa Apolónia: We welcome stays during the summer.

Nido Estoril, Nido Asprela, and Nido Carcavelos: We welcome stays at these residences only by semester.

We’ve tried to make booking an easy process for you. Here are the steps you can take once you’re ready to book:

Nido Carcavelos, Santa Apolonia, Estoril, Ajuda, & Asprela:

  • Find your perfect room on our website
  • Click ‘book now’
  • Select your preferred contract length
  • Complete your booking on the Nido Portal

Or you can speak to our friendly residence team if you need any help or guidance.

We offer twin rooms sharing a bathroom and kitchen space, ensuite rooms within shared apartments, where you have access to your own bathroom, but you will share the living room and kitchen space. Or you can opt for a studio room or 1 bed apartment where you’ll have access to your own bathroom as well as your own private kitchen area. You can find out what is included in your room or apartment on the relevant residence page.

Dual occupancy is available at some of our Nido residences in Portugal. Please contact the team to find out more.

We have accessible rooms available at all our residences, so we want to make sure that everyone is able to have a safe and comfortable stay with us, so please let us know about any medical information or disabilities on your application, or contact us directly to find out more.

If you would like to take a tour of building and our apartments, please fill in our Book a Tour form and we’ll confirm your viewing.

Nido Asprela: Reception from 9h to 18h.

Nido Carcavelos: Reception from 9h to 18h.

Nido Estoril: Reception from 9h to 18h.

Nido Ajuda: Reception from 9h to 18h.

Nido Santa Apolónia: Reception from 9h to 00h.

Nido is home away from home for young professionals and all students that are 16 years of age or over, from any university and any country in the world.

Nido Carcavelos & Nido Estoril :

As a student from any college, university or third level institution and from any country in the world, there are a few requirements you need to meet in order to stay with us. You need to prove that you are at least one of the following:

– a student who is taking a full-time course
– a student on an organised study-abroad programme
– a student enrolled full-time in a language school
– a student conducting a work placement course as part of a degree-granting programme
– all PhD Students and any Post-Doctoral Researchers who can provide written evidence of studies from supervisor

Nido Santa Apolonia, Nido Asprela & Ajuda:

We welcome young professionals as well as students at these residences. Further criteria apply, so please contact us for more information.

Yes, we have high speed Wifi throughout each Nido so you can be connected at all times. More information on how to connect will be provided upon your arrival and this is included in your rent so you do not need to pay for it.

We do allow day and night guests, however, for your own safety and security, there are a few guest policies in place:

  • You can have unlimited guests visiting during the day between 8am and 10:30 pm
  • For overnight stays, one guest can stay for a maximum of five consecutive nights throughout the month
  • All guests must be 18 years of age or over
  • You will have to sign in your guests, and they must bring a photo ID to gain entry into the building
  • You will be responsible for your guest throughout their time at Nido

Cleaning services are not included in your stay. However, they are available. All you have to do is to contact your Nido team to book your cleaning service for a small fee.

We work hard to make sure that pretty much everything is included in your stay. Just so it’s clear, the below items are not included in your rent:

  1. We have vending machines in some of our Nidos. All snacks and drinks within the vending machines will be at your own cost.
  2. You can pay for your laundry on a pay-as-you-go basis.
  3.  You can book room cleans at reception for a set fee.

Our system utilizes a mobile app installed on your phone as the key to your room. In the event that you find yourself locked out, simply reach out to our staff, and they will promptly assist you by unlocking the door for your convenience.

Many of our Nidos have gyms onsite which can be accessed free of charge 24/7, so you are welcome to work out whenever you feel like it.

Upon check-in, we do require that you complete a gym induction to ensure you’re comfortable using all of the equipment.

*Nido Carcavelos: Gym from 7h00 until 23h30

Our maintenance teams are available five days a week to help with any issues or questions. They’re also available for any emergencies during the weekends.

If you do experience any maintenance issues during your stay, simply log it on your maintenance portal (full information can be found in your Welcome Book). The team will update you on the progress of the job and book a time with you for accessing your room.

We encourage everyone to bring their bikes to university as it makes for a much more environmentally friendly way to get around town. In fact, all of our Nidos have bike storage available. Simply speak to the team to book your space.

In our ensuite rooms you will find:

  • A bed
  • Study desk & chair
  • Ensuite bathroom with shower, sink & toilet
  • Wardrobe with hanging space and shelving

Our studio rooms include:

  • A bed
  • Wardrobe with hanging space & shelving
  • Ensuite bathroom with shower, sink & toilet
  • Study desk & chair
  • Breakfast bar and kitchenette with storage, hob, microwave oven, and fridge

Lastly, our kitchen/living room spaces include:

  • Shared kitchen with storage, hob, combi microwave oven, oven and fridge
  • Dining area with dining table
  • Lounge area with sofas and TV

This is residence specific, so please check the relevant residence page for a full list of what is included in your Nido room.

Currently, Nido Santa Apolonia and Nido Carcavelos locations provide private parking facilities for residents. If you have specific parking needs or inquiries, feel free to contact our team for further assistance.

When checking in to your Nido, we’ll need to see a form of photo identification (passport, drivers license etc).

If you’d like to move rooms, we’ll always try to accommodate it. Please do note that we can only offer room changes if there are rooms available to move into within your Nido and there is an understandable reason for wanting the change.

Keep in mind that different rooms can be offered at varying prices. The rates are based on a number of things, like the size of the room, location in the building and its availability so it may be that you will have to pay a different rate to occupy another room.

As terms and conditions may apply, please make sure you speak to us.

To ensure you get the best check in experience, we will send out an email with all the necessary information to plan your arrival.

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